Here's a first stab at some of the things we may want to turn our attention to here:ATMs:
There are a whole variety of these, but there doesn't seem to have emerged many standard ways of doing things. Different banks use different systems, buttons change their functions 3 or 4 times during a single task, user choices are presented in seemingly arbitrary sequence: The result seems to be constant re-learning and the impossibility of leveraging prior experience. What a mess.Friends Reunited:
When I asked Charlotte to think of something broken, she named the venerable FR
without a moment's hesitation. Slow, counter-intuitive, and paid-for, to boot. Getting worse too, Charlotte tells me.TV Remote Controls:
There's no end of material in this one, and the recent comparisons of Windows Media Centre PC handsets with Apple's iMac/FrontRow remote control is only a part of the story. The whole operation of tv sets and recorders is worth looking at, including the implications of an iTunes model on TV design.Pret a Manger Vegetarian Sushi:
I picked one of these up recently for lunch, and while the Sushi was fine the packaging really irked me. There's a bunch of stuff that needn't be there, including a little plastic bottle and separate cap for the soy sauce, some plastic that's purely decorative, and a set of telescoping plastic and wood chopsticks that really aren't practical for reuse. A more environmentally-friendly redesign is needed methinks.To come:
Central Heating Controls, Mobile Phones (where to begin?), Moodle, DV Cameras. What else?
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